Welcome to George’s Coffee

These Terms & Conditions govern your use of our website, www.georgescoffee.co.uk, and any purchases you make through it. By accessing our website or buying our products, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. About George’s Coffee

Business Name: George’s Coffee
Registered Address: TBC
Email: support@georgescoffee.co.uk

Phone: 07835 921503

George’s Coffee is a UK-based coffee brand selling freshly roasted coffee, coffee subscriptions, and related products online.

2. Use of Our Website

By using this website, you agree that you will:

Use the site lawfully and responsibly

Not engage in any activity that may damage, disrupt, or interfere with the website’s security, functionality, or availability

Not attempt to gain unauthorised access to any part of the website or its systems

We reserve the right to suspend or terminate access if these terms are breached.

3. Product Information & Accuracy

We make every effort to ensure that all coffee products, descriptions, images, and pricing on our website are accurate and up to date.

Please note:

Coffee is a natural product and flavour profiles may vary slightly between batches

Packaging, roast dates, and appearance may vary depending on stock rotation

These variations do not constitute defects.

4. Pricing & Payment

All prices are displayed in GBP (£) and include VAT where applicable

Prices may be updated at any time without prior notice

Payment must be made using one of the accepted payment methods shown at checkout

Orders will not be processed until payment has been successfully received.

5. Orders & Contract Formation

When you place an order with George’s Coffee:

You will receive an order confirmation email

A legally binding contract is formed only once your order has been dispatched

We reserve the right to cancel or refuse an order due to:

Stock unavailability

Pricing or listing errors

Suspected fraudulent or unauthorised activity

If an order is cancelled, you will be refunded in full.

6. Shipping & Delivery (UK)

Orders placed before 4pm (UK time) are dispatched the same working day

Orders placed after 4pm are dispatched the next working day

Delivery times shown at checkout are estimates and not guaranteed

We are not responsible for delays caused by couriers, weather conditions, strikes, or other circumstances beyond our control.

If your order is delayed or lost, please contact support@georgescoffee.co.uk
 and we will assist in line with courier policies.

7. Returns & Refunds Policy

We offer a 30-day returns policy on eligible items.

Coffee Products

Due to the perishable nature of coffee, returns are only accepted if:

The product is unopened

The incorrect item was supplied

The item arrived damaged or defective

You must contact us within 30 days of receiving your order.

Equipment & Merchandise

Coffee equipment, accessories, and merchandise may be returned within 30 days provided:

Items are unused and undamaged

Items are returned in original packaging

To start a return, email support@georgescoffee.co.uk

Refunds are issued to the original payment method once the item has been received and inspected.

8. Coffee Subscriptions

George’s Coffee subscriptions:

Are flexible and can be cancelled at any time

Are billed at the interval selected during checkout

Can be paused, edited, or cancelled via your account or by contacting us

Any subscription price changes will be communicated before renewal.

9. Gift Cards

Gift cards are valid for 12 months from the date of purchase

Gift cards are non-refundable and cannot be exchanged for cash

10. Intellectual Property

All content on this website, including text, images, logos, branding, packaging designs, and graphics, is the property of George’s Coffee and is protected by UK intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

11. Limitation of Liability

George’s Coffee is not liable for:

Misuse of our products

Business or commercial losses

Indirect, incidental, or consequential damages

Nothing in these Terms & Conditions limits your statutory consumer rights under UK law.

12. External Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of external sites.

13. Privacy & Personal Data

We process personal data in accordance with our Privacy Policy, available on our website. By using our site, you consent to such processing.

14. Changes to These Terms & Conditions

We may update these Terms & Conditions at any time. Continued use of the website following updates constitutes acceptance of the revised terms.

15. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the UK courts.