Subscription Policy

Last updated: 09 December 2025

This Subscription Policy explains how George’s Coffee subscriptions work, including billing, deliveries, cancellations, and changes. By purchasing a recurring coffee subscription from www.georgescoffee.co.uk, you agree to the terms outlined below.

1. How George’s Coffee Subscriptions Work

When you sign up for a recurring coffee subscription, you agree to:

Automatic billing at the delivery interval selected at checkout

Recurring delivery of your chosen coffee product(s)

Keeping your account and payment details up to date

Subscriptions ensure you receive freshly roasted coffee on a regular schedule without needing to reorder.

2. Flexible Subscription Management

All George’s Coffee subscriptions are fully flexible. You can:

Cancel your subscription at any time

Pause deliveries whenever needed

Modify products, quantities, or delivery frequency

There is no minimum commitment.

You can manage your subscription through your online account or by emailing support@georgescoffee.co.uk

3. Payment & Billing

Your selected payment method will be charged automatically on the renewal date shown at checkout.

If a payment fails, we will attempt to retry the charge.

If payment continues to fail, your subscription may be paused until updated payment details are provided.

No deliveries will be sent until payment has been successfully processed.

4. Subscription Price Changes

We may occasionally update the pricing of subscription products.
If this happens:

You will be notified in advance.

You will have the option to cancel before the new price takes effect.

Continued subscription after the change confirms acceptance of the updated price.

5. Subscription Shipping & Delivery

Subscription orders follow the same shipping rules as standard orders:

Same-day dispatch for orders processed before 4pm (UK time).

Orders placed after 4pm are dispatched the next working day.

Delivery times are estimates and may vary based on courier service.

Delays caused by couriers or circumstances outside our control do not qualify for refunds.

6. Cancelling Before Renewal

To avoid being charged for your next subscription cycle, cancellations must be completed before the renewal date shown in your account.

Once a renewal payment has been processed, that order will be fulfilled.

7. Returns & Refunds for Subscription Orders

Subscription orders follow the same 30-day returns and refunds policy as standard purchases.

Due to the perishable nature of coffee, refunds are only available if:

The product is unopened

The incorrect item was supplied

The item arrived damaged or defective

If there is an issue with your subscription delivery, contact support@georgescoffee.co.uk
 within 30 days of receipt.

8. Managing Your Coffee Subscription

At any time, you can:

Change your coffee type

Adjust your delivery interval

Skip an upcoming shipment

Cancel your subscription

All changes can be made through your account dashboard or by contacting our support team.